netviz technical support

Graphic: Not AutoCAD: Not importing correctly into netViz

Make sure you have at least 10mb of temporary storage space.

If that is not the problem
Import the graphic into another program, such as a draw program (vector graphics), a paint program (bitmap graphics), or a page layout program (either vector or bitmap graphics). If the graphic will not import, then it is probably corrupted or invalid and needs to be replaced.

If that is not the problem
Use the application the graphic was created in to export it in another file format. WMF is preferred for vector graphics, and BMP and GIF produce the best results for bitmap graphics. Avoid using the DXF format. Import the graphic into netViz.

If you continue to have difficulty
Contact Tech Support [link to contact form]

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